Why Choose American Family?
It all comes down to trusted advice. You’ll receive outstanding service no matter how you interact with us – online, on the phone or through your local American Family Agent. The choice is yours. Whether you’re buying a policy, filing a claim or considering new coverage options, the experience and counsel of an American Family agent is always available to you at no additional cost.
American Family’s products are sold exclusively through approximately 3,800 agents.
They know our products inside and out, and they can help you identify what’s best for your unique situation – including any discounts that apply. They’re so committed to their customers, a select group of American Family agencies consistently provide “An Outstanding Customer Experience” under the J.D. Power and Associates Distinguished Insurance Agency ProgramSM.
In addition to understanding your needs, American Family agents know your town. They have an outstanding record of service to their communities – the same ones in which you and your family live. This makes them easy to find and convenient to work with.
And for your further convenience, our agents are backed by a round-the-clock care center, 1-800-MYAMFAM, as well as self-service options on amfam.com. We’re never more than a call or a click away.
How do others feel about the American Family experience? Read what some of our customers have had to say.